Privacy statement

Effective 1 February 2021

What personal data we collect

Naxxar Technology Ltd, (hereafter ‘Naxxar Technology ’) collects data from you, through our interactions with you and through our products. You would generally provide Naxxar Technology with this data directly, and we acquire some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the products you use and your interactions with Naxxar Technology and the choices you make, including your privacy settings and the products and features you use. We may sometimes obtain data about you from third parties where appropriate.

How do we collect your data

If you register an Naxxar Technology account or Services, basic information is collected about you including details such as name, email address and telephone number. You may provide this information to us directly, or by signing in to your account/service with a third party, including without limitation, Google (see “Information We Collect from Other Sources” below). Naxxar Technology will use the information we collected about you to:

  • Register, create and maintain your user account;
  • Allow you to log in to Naxxar Technology;
  • Contact you about your account and/or the services that Naxxar Technology offers;
  • Use or view our website via your brower’s cookies.
Information collected to build your user Profile:

Once you have created an Naxxar Technology account, we will ask you to provide additional optional information about yourself to complete your “Profile”. The information we ask for may include your email, phone number, office address and date of birth.

How will we use your information and data you provide to us:
  • process your service request, manage your account;
  • verify your identity and carry out checks that we are required to conduct by applicable laws and regulations, including without limitation, “know your customer” and anti-money laundering;
  • contact you from time to time on matters related to your account, including, to request any additional information or documentation;
  • provide you with notices related to your account, general updates, market updates and other marketing materials, including, the Services offered by members of the Naxxar Technology ;
  • assess your risk score according to parameters determined by Naxxar Technology ; assess whether you qualify as a professional client, wholesale client or other specific category of clients; maintain administrative records relating to our business;
  • Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
  • Improve and develop our products.
  • Personalise our products and make recommendations.
  • set up security measures to secure your account, including without limitation, to carry out two-factor authentication where needed. You can update your Profile at any time by visiting the Settings/ Manage Accounts & Preferences. We recommend that you consistently update your Profile regularly, to ensure that the Naxxar Technology functions offered to you are appropriate for your current circumstances. You further agree to update such information immediately upon Naxxar Technology request, if Naxxar Technology considers the information provided as untrue, incorrect, incomplete and/or inconsistent with other information provided by you at any time. You acknowledge that we may rely upon such information and that you are responsible for any damages or losses which may result from any inaccuracies, including without limitation, the inappropriateness of our Services to your profile. You do not have to provide the information to complete your Profile, however if you choose not to, we may be unable to offer Naxxar Technology ’s full functionalities to you.
  • Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.

We also use the data to operate our business, which includes analysing our performance, meeting our legal obligations, developing our workforce, and doing research.

In carrying out these purposes, we combine data we collect from different contexts (for example, from your use of two Naxxar Technology products) or obtain from third parties to give you a more seamless, consistent, and personalised experience, to make informed business decisions, and for other legitimate purposes.

Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods. For example, our automated methods include artificial intelligence (AI), which we think of as a set of technologies that enable computers to perceive, learn, reason, and assist in decision-making to solve problems in ways that are similar to what people do. To build, train, and improve the accuracy of our automated methods of processing (including AI), we manually review some of the predictions and inferences produced by the automated methods against the underlying data from which the predictions and inferences were made. For example, we manually review short snippets of a small sampling of data we have taken steps to improve our forecasting algorithm services associated with our platform or products.

It is important to know that you have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data required to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalisation that use such data will not work for you.

How we store your data?

Naxxar Technology stores your data:

  • in a secured location
  • it is hashed as a basic encryption
  • Only senior management have direct access to the secured data

Naxxar Technology will keep your personal or financial data for the period of your contract with us and up to a maximum of six months after your contract has expired or terminated. Once the time period has expired, we will delete your data by Boot and Nuke Method or Physical Destruction Method.

Reasons we share personal data

We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorised. We also share data with Naxxar Technology vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of Naxxar Technology and its customers.

How to access and control your personal data

You can also make choices about the collection and use of your data by Naxxar Technology. You can control your personal data that Naxxar Technology has obtained, and exercise your data protection rights, by contacting Naxxar Technology or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. For example, you can:

  • Access and clear some of your data through the Naxxar Technology privacy dashboard function.

Not all personal data processed by Naxxar Technology can be accessed or controlled via the tool above. If you want to access or control personal data processed by Naxxar Technology that is not available via the tool above or directly through the Naxxar Technology products you use, you can always contact Naxxar Technology at the address info@Naxxar.uk

Naxxar Technology use of cookies and similar technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honouring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analysing how our products perform, and fulfilling other legitimate purposes.

We also use “web beacons” to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies, or similar technologies from third-party service providers.

You have a variety of tools to control the data collected by cookies, web beacons, and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies. You may also be able to set your browser not to accept cookies.

Naxxar Technology account

With a Naxxar Technology account, you can sign in to Naxxar Technology products, as well as those of select Naxxar Technology partners. Personal data associated with your Naxxar Technology account includes credentials, name and contact data, payment data, device and usage data, your contacts, information about your activities, and your interests and favourites. Signing in to your Naxxar Technology account enables personalisation and consistent experiences across products and devices, permits you to use cloud data storage and enables other features.

Using Naxxar Technology account:

  • When you create your own Naxxar Technology account tied to your personal email address, we refer to that account as a business Naxxar Technology account.

If you sign into a service offered by a third party with your Naxxar Technology account, you will share with that third party the account data required by that service.

Other important privacy information

Below you will find additional privacy information, such as how we secure your data, where we process your data, and how long we retain your data.

Search, Naxxar Technology Edge, and artificial intelligence, Search and artificial intelligence products connect you with information and intelligently sense, process, and act on information—learning and adapting over time.

What are your data rights

Under UK data protection laws, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.

Your right of access

You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.

Your right to rectification

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing

You have the right to object to processing if we are able to process your information because the process forms part of our public tasks, or is in our legitimate interests.

Your right to data portability

This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

If we are processing your information for criminal law enforcement purposes, your rights are slightly different. Please see the relevant section of the notice.

You are not required to pay any charge for exercising your rights. We have one month to respond to you.

Changes to our privacy policy

Naxxar Technology keeps its privacy policy under regular review and places any updates on this web page. The privacy policy was last updated on 1st February 2020.

How to contact us?

If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert your organisation’s contact details for data protection queries].

Email: info@Naxxar.uk

How to contact the appropriate authority

If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert your organisation’s contact details for data protection queries].

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113 OR ICO website: https://www.ico.org.uk